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Terms of use

Introduction

Welcome to Pixoflix! These terms regulate access and use of our services offered through the website www.pixoflix.com (the “Site”). By using the Site, you agree to these Terms of Use and our Privacy Policy. If you disagree, please don’t use our Site or services.

Using Our Site

Eligibility

You must be 18 or older to use our Site and services. By using the Site, you represent that you meet this age requirement.

Account Registration

An account may be required for certain features. You agree to provide accurate, current, and complete information and update it as needed. You are responsible for safeguarding your login credentials and notifying us immediately of any unauthorized use.

Services

Description of Services

Pixoflix offers various digital solutions, including digital marketing, web design, social media marketing, branding, and graphic design. Specific inclusions depend on the agreement for each service.

User Conduct

You agree not to use our Site or services for any unlawful purpose. This includes:

  • Disabling, overburdening, damaging, or impairing the Site.

  • Interfering with any other party’s use of the Site.

  • Obtaining materials or information not intentionally made available.

  • Using any automated tools to access the Site.

Intellectual Property

Ownership

All content on our Site, including text, graphics, logos, images, and software, is the exclusive property of Pixoflix or its licensors and is protected by intellectual property laws.

License

Pixoflix grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material on our Site except as authorized by these Terms of Use.

Disclaimers and Limitation of Liability

Our Site and services are provided ‘as is’ and ‘as available.’ We do not warrant uninterrupted, error-free, or virus-free use. We make no warranties about the accuracy, reliability, or completeness of the content on our Site.

Limitation of Liability

To the fullest extent permitted by law, Pixoflix and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or your inability to use it. This includes but is not limited to damages for loss of profits, use, data, or other intangibles, even if Pixoflix has been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Pixoflix and its affiliates from any claim, liability, damage, judgment, award, loss, cost, expense, or fee arising from your violation of these Terms of Use or your use of the Site.

Amendments to the Terms and Conditions

Pixoflix may modify these Terms of Use at any time. We will publish amended Terms on our website. Check back for changes. Your continued use of the Site after posting the amended Terms constitutes your acceptance of them.

Governing Law

These Terms of Use shall be governed by and construed by the laws of India, without regard to its conflict of law provisions. Any action related to these Terms of Use will be filed only in the federal or state courts in Bengaluru, Karnataka, India.

Privacy Policy

Information We Collect

We collect different types of information to provide and improve our services. This may include:

a. Personal Information

  • Name

  • Email Address

  • Phone Number

  • Billing Information

  • Company Name (if applicable)

b. Non-Personal Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data (e.g., pages visited, time spent on site)

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website performance, and personalize content. You can manage cookie preferences through your browser settings.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our website and services.

  • To process transactions and manage customer accounts.

  • To improve user experience and website functionality.

  • To send promotional emails, newsletters, and marketing communications (you can opt out anytime).

  • To respond to inquiries and provide customer support.

  • To ensure security and prevent fraud.

How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, hosting providers, analytics tools).

  • Legal Authorities: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access, update, or delete your personal data.

  • Object to or restrict data processing.

  • Withdraw consent for marketing communications.

To exercise these rights, contact us at aishwarya@pixoflix.com.

Cancellation and Refund Policy

No Refund Policy

Once a service has been provided, delivered, or accessed, it is considered final and non-refundable. This includes but is not limited to:

  • Website Development

  • App Development

  • Digital Marketing

  • Graphic Design

  • Brand Identity

  • Search Engine Optimization

Cancellation Policy

  • Before Service Commencement: Clients may request a cancellation of services prior to the initiation of any work. In such cases, a partial refund may be considered, deducting any administrative or preparatory costs incurred by Pixoflix.

  • After Service Commencement: Once work has begun, cancellations are not accepted, and the full service fee is applicable.

Contact Information

If you have any questions about our policies, please contact us at:

Pixoflix
Prestige Atlanta
80 Feet Rd, Koramangala 1A Block,
Koramangala, Bengaluru, Karnataka 560034
Email: aishwarya@pixoflix.com
Phone: +91 80066 20065